If you have feedback regarding the medical care or treatment of a current patient, please raise your concerns directly with your doctor or the nurse in charge. This is the quickest and most effective way to have your feedback addressed. If you are not happy with their response or want to speak to someone else, you can contact the Consumer Liaison Officer on 03 9929 8225.
The Hospital is committed to providing a respectful and supportive environment for all patients, families, and staff. We do not tolerate abusive, aggressive, or threatening behaviour, or inappropriate language in any form. If such behaviour occurs, we will take appropriate action, which may include ending the conversation and reporting the incident. Our staff are here to assist and listen, but we expect all interactions to remain respectful and constructive.
