These guidelines will assist GPs by providing primary care management information for low acuity conditions that do not require the specialty services of the hospital.

Developed by specialists and allied health staff at Eye and Ear and reviewed by our GP Liaison Officer, these guidelines are not intended for use by the general public. Consumers wanting to utilise the Eye and Ear’s outpatient services will need to be referred by their GP, optometrist or audiologist.

Guidelines for eye conditions:

Guidelines for ENT conditions:

The Eye and Ear is not responsible in any way for application of these guidelines to patient care at your facility and the guidelines should not be relied upon in diagnosing or treating any particular medical condition.

They are guidelines only for informational purposes and your professional judgment must always prevail. These guidelines may not be reproduced without permission.

If a GP or referrer is still unclear about when to refer, or is concerned that their patient requires an urgent referral, then we encourage you to telephone Patient Services and Access on 03 9929 8500 to discuss with one of our triage staff during business hours, or call the hospital switchboard on 03 9929 8666 and speak to the Eye or ENT Admitting Officer to get immediate over the phone advice (24/7).