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About
News and Events
Support the Eye and Ear
Careers
Staff Profiles
Telehealth

Search for:

Home
Emergency
Patients and Visitors
Health Professionals
Research
Contact

Essential Patient and Visitor Information

The following information describes what you can expect when you visit our different clinics, surgeries and services.

Emergency
How to get to the hospital
General information in your language

Coming for a Specialist Appointment?

This page will explain everything you need to know about our specialist clinics and the process to make or change appointments.
Coming for surgery?

Find out more about pre-admission procedures, day surgery and being an inpatient at the Eye and Ear.
COVID-19 Information

The health of our patients, visitors, and staff is our biggest priority. We have put in place a number of measures to keep our community safe while providing the highest level of care.
Telehealth

Welcome to our Telehealth portal. You can only use this portal if you have an appointment.
Pharmacy and health supplies

Our pharmacy is conveniently located on Ground Floor, Blue Wing next to the Gisborne Street Entrance, so you can fill your prescriptions.
Fees, Billing and Making a Payment
Your Rights and Responsibilities

At the Eye and Ear we aim to create a safe environment where our staff treat you with skill, care and dignity.
Feedback

Please use the form below to provide us with feedback. Your feedback lets us know what works well and helps us identify areas for improvement.

Find us

Address

32 Gisborne Street
East Melbourne
VIC 3002 Australia

Call us

Phone

General

Patient Services and Access

Emergency

In an emergency, call 000

Follow us

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Talk to us

Contact and Feedback

We believe that one of the best ways to improving our quality of care is by listening to you. Your feedback is important to us.

Support Us

Your donation matters

The Royal Victorian Eye and Ear Hospital is committed to achieving equality in health status between Aboriginal and Torres Strait Islander peoples and non-Aboriginal Australians. We acknowledge that the land we meet and work upon is the traditional lands of the Kulin Nation. We value the diversity and strength of our people and communities.

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© The Royal Victorian Eye and Ear Hospital 2024. Website by Sixheads.

A picture of one of our patient self check-in kiosks located on the ground floor of the hospital. The EYe and Ear history wall and seating area sit in the background.

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