Vision
A world leader providing exceptional care
Mission
We aspire to be the world’s leading eye and ear health service through:
- Outstanding patient experience
- Exemplary leadership
- Inspiring our people
- Building a platform for the future
Values
- Integrity – We act ethically, accept personal accountability, communicate openly and honestly and treat everyone with trust and respect
- Care – We treat patients with respect, are compassionate, thoughtful and responsive to their needs and sensitive to diversity
- Teamwork – We communicate openly, respect diversity of views and skills and work effectively with partners and in multi-disciplinary teams to deliver the best outcomes for patients
- Excellence – We give our personal best at all times, deliver exemplary customer service, monitor performance and seek leading edge ways to improve it