Our focus is on providing the very best patient care possible. We strive to apply new and effective models of care, invest in research and training and share our knowledge to improve eye and ear health. 


A world leader providing exceptional care


We aspire to be the world’s leading eye and ear health service through:

  1. Outstanding patient experience
  2. Exemplary leadership
  3. Inspiring our people
  4. Building a platform for the future


  1. Integrity – We act ethically, accept personal accountability, communicate openly and honestly and treat everyone with trust and respect
  2. Care – We treat patients with respect, are compassionate, thoughtful and responsive to their needs and sensitive to diversity
  3. Teamwork – We communicate openly, respect diversity of views and skills and work effectively with partners and in multi-disciplinary teams to deliver the best outcomes for patients
  4. Excellence – We give our personal best at all times, deliver exemplary customer service, monitor performance and seek leading edge ways to improve it