FAQs

The library is located at the corner of Albert Street and Morrison Place on the first floor of the Edward Neild Building. Entry is through the Lucy Jones Hall Albert Street entrance.

The following are eligible for free library membership and can join by filling out and signing the Borrower application form below.

·     Employees and Emeritus appointees of the Royal Victorian Eye & Ear Hospital: Full library membership. This includes offsite access to online journals, databases and e-books.

·     Employees and Postgraduate research students of the University of Melbourne’s Departments of Ophthalmology and Otolaryngology and the Centre of Eye Research staff. Partial membership: All services except offsite access to licensed e-content. Letter confirming employment to be furnished to the library.

·    Fellows on short term appointment [Less than 3 months] . Limited library services.

Please fill in and submit this online form to register for library membership.

Full library membership:

Borrowing, inter-library loans, request literature searches, group training and one-on-one training, off-site access to all licensed e-resources and many more.

Partial membership:

All services except off-site access to e-content.

Limited membership:

All services except no borrowing and offsite access to e-content.

1.  Go to the Library website if you’re looking for a journal, e-book, or database.
2. Click on the PUBLICATION FINDER  link on the middle of the Library homepage to browse for e-journals, e-books and databases.
3. There is also the POPULAR JOURNALS, E-BOOKS AND DATABASES link on the left navigation column that provides direct links to these e-resources.

Your OpenAthens login is required to enable you to access these e-content, OFFSITE. Onsite access at the Eye & Ear Hospital, does not require logging in.

Register here for your OpenAthens login: https://register.athensams.net/vic//

OpenAthens is an access management system that controls access to the library’s protected, licensed electronic resources. When you login to an OpenAthens protected resource, it checks to see if you’re a member of an institution that has paid to use the resource, and if your username & password are correct, it lets you in.

Registrations for OpenAthens is only available to employees and Emeritus appointees of the Royal Victorian Eye & Ear Hospital. Register here: https://register.openathens.net/vic.gov.au/register

Note: Fields with an *asterisk are mandatory fields.

When you need to access the Library’s  online journals, e-books and databases, OFFSITE.

* Access within Royal Victorian Eye & Ear Hospital  network is seamless.

Have you received a re-registration email.  If your account has only recently expired and you know your OpenAthens username and password, you can still re-register. Please click here to re-register.

If your account has expired and you cannot remember your OpenAthens details or need assistance with this process please Contact us:

Ph: +61 3 9929 8732 or +61 3 9929 8710 (Customer Services)
Fax: +61 3 9639 1808
Email: library@eyeandear.org.au

or Contact :

Uga Luamata
Email: uluamata@ebsco.com
Ph:  02 8908 2329

Please provide your:

• Your current hospital- Eye & Ear
• Your position title
• If you are permanent or temporary
• Your primary contact number

You will need to contact the library:

Ph: +61 3 9929 8732 or +61 3 9929 8710 (Customer Services)
Fax: +61 3 9639 1808
Email: library@eyeandear.org.au

OR
Contact:
Uga Luamata
Email: uluamata@ebsco.com 
Ph: 028908 2329

You can reset your Athens  password.
RESET  here

An electronic journal is  the electronic version of the print journal. A database is an organised collection of searchable information. E.g. Medline: a huge database of about 19 million references to articles published in about 5,600 biomedical journals.

• UpToDate ( Link on your Eye & Ear Desktop, Click on Start, select Programs, select UpToDate from the list).
• ClinicalKey  e-package
• Joanna Briggs Database (JBI)

For more, go to the Clinicians Health Channel website.

Search Pathway from our Library website homepage.

Your first port of call would be the library website.( Our Library is called the Ronald Lowe Library. The link is located under the HEALTH PROFESSIONAL tab on our hospital homepage ( see Fig. 1) or on the bottom right corner of our INTRANET homepage ( see Fig. 2).

If you’ve located the journal article elsewhere, either through a google search, etc., follow these steps:

• Copy the article Title, then go to our library website homepage and paste it in the DISCOVERY SEARCH box ( FIG.3). Click Submit.
• On the results page, locate your article and check for this full text finder icon below. Click on it and follow the prompts to download your article. If we do not have access to the full text article, you’ll see the link REQUEST AN ARTICLE, BOOK OR AV ( see below). Fill the short form and submit. It will come to me and the article sourced for you on inter-library loan at no cost to you ( for all work-related).

Looking for a journal, e-book or database?-ONSITE: Go to the library website homepage and click on the PUBLICATION FINDER (PF) blue tab ( Fig.3). On the PF page, start typing the journal title, it will bring up suggestions, select the correct one. Under the title, you’ll see a plus sign + ( Fig. 4), click on it to collapse it, note the year range that is available. ( see example in Fig. 5). Then click on the publisher hyperlink and follow the prompts to view articles available. Copy the article Title, then go to our library website homepage and paste it in the DISCOVERY SEARCH box ( FIG.3). Click Submit. On the results page, locate your article and check for this full text finder icon below. Click on it and follow the prompts to download your article. If we do not have access to the full text article, you’ll see the link REQUEST AN ARTICLE, BOOK OR AV ( see below). Fill the short form and submit. It will come to me and the article sourced for you on inter-library loan at no cost to you ( for all work-related).

a. Journals in the  PUBLICATION FINDER

b. Most Journals in the Clinicians Health Channel

PubMed provides links to full text articles of Open Access journals [free on the web]. Libraries can also provide links to their licensed e-journal content in PubMed. To enable this to happen, libraries are given a special PubMed web address. For our library, this is the PubMed link that’s on the library homepage. By clicking on this link, you will be able to access full texts of Abstracts  that have the  Eye & Ear Hospital  logo showing on the top right screen.  However, full text access  will only work within the hospital network. Offsite, you will see our hospital logo, but will not be able to download the full text. In this instance, you will need to go directly to the E-Portal on the library homepage, retrieve the journal and download the full text.

Yes we can obtain them for you on inter-library loan.

For more information please contact the library.

There are 3 levels of service delivery:

• Standard – 1 week – $16.50
• Rush – Within 24 hours – $33.00
• Express – 2 hrs – $49.50

**Note: RVEEH Departmental and other RVEEH work-related request-costs,  are borne by the Library, so it’s sourced at no cost for  you.

Go to the library catalogue on the library homepage. Click on LOGIN under My Library (+) and Login using your barcode on your library card and your PIN. Renew your items here. Do not have your PIN  Contact us:

Ph: +61 3 9929 8732 or +61 3 9929 8710 (Customer Services)
Fax: +61 3 9639 1808
Email: library@eyeandear.org.au

Bibliographical descriptions of  materials held in the library.

Journal articles or book content.

You can certainly cross-search all the electronic content in the DISCOVERY SEARCH which comprises of all the Clinicians Health Channel resources and all the e-content that our library subscribes to. To do this, go to the Discovery Search box in the E-Resources page.

Procedure

1.  Departmental purchases are those purchases for print textbooks or journals that are to be housed and managed by Departments, but are ordered   by the Library, fully processed on receipt and bibliographic record added to the Library Catalogue prior to delivering to the ordering department. Kindly note that the preferable format is the electronic or online version of books and journals, but justified reasons for the print version is accepted.
2. You may request for a quote for the item (s)  through the Library. Email: library@eyeandear.org.au
3. On receipt of the  quote(s ) from the Library, submit your order through WorkPlace (eProcurement).
4. The library will need to catalogue your books (etc), so please ensure that they are delivered to the Library on receipt.
5. You will also be notified via email when the item (s) is fully processed and is ready for collection.
6. ONLINE orders: Note that the library cannot place online orders as we do not have credit card facilities. [e.g. Amazon.com purchase, etc]. Please contact the Supplies Dept. (Glenda Prewett on Ext. 8607 ) or the Finance Dept.  for further advice on online purchases.

 

We can certainly purchase it if it is within our collection development guidelines.

For more information please contact the library.

We certainly do.  For more information please contact the library.

Yes we do. Please click on  the Publication Finder  tab on the library website homepage. This will launch the Publication Finder page –  Select the  E-Books Radio button, then type in the e-book title, Search. If you scroll down on this Publication Finder page, you will see a listing of  Ophthalmology and ENT e-books that we have access to.

On the RESEARCH HELP page.